Privacy Policy

Privacy Policy

This Privacy Policy explains how ORRO — Victor Cadon (“ORRO”, “we”), a sole trader (entreprise individuelle) registered with the RCS Orléans under number 909 877 318, collects, uses and protects your personal data when you visit orro-co.com or make a purchase.

1. Data We Collect
When you browse our site, join our waitlist, or place an order, we may collect: your name, email address, delivery address, phone number, order history, and payment information (processed securely by our payment providers, never stored by us directly).

2. How We Use Your Data
We use your data to: process and fulfil your orders, communicate with you about your order or pre-order, send you marketing communications if you have opted in, improve our products and services, and comply with legal and accounting obligations.

3. Legal Basis
We process your data based on the performance of a contract (order fulfilment), your consent (marketing emails), and our legitimate interest in operating and improving our store.

4. Data Sharing
Your data may be shared with trusted third parties strictly for the purpose of operating our store: our e-commerce platform (Shopify), payment processors, and shipping carriers. We do not sell your personal data to third parties.

5. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes described above, and as required by applicable legal and accounting obligations.

6. Your Rights
Under the GDPR and applicable French law, you have the right to access, rectify, erase, restrict, or port your personal data, and to object to its processing, including for marketing purposes. You may exercise these rights at any time by contacting contact@orro-co.com. You also have the right to lodge a complaint with the CNIL (www.cnil.fr).

7. Cookies
Our website uses cookies to ensure its proper functioning, measure audience, and, with your consent, for marketing purposes. You can manage your cookie preferences at any time.

8. Contact
For any question regarding this Privacy Policy or your personal data, please contact us at contact@orro-co.com.